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My sister gave me an Athleta E-Gift card for my birthday. I tried to use it about a month later and the balance was zero. I called and they said Julie Chu used it on 11/16/2018. I told them I don't know who that is and the customer service women laughed at me and said...
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Company wrote 0 private or public responses to the review from Dec 03.
#1414066
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Athleta is the worst. I ordered their polartech legging tights in petite black they sent me the wrong style without any tags and they were already piling on the inner thigh. I went to the store to return them the sales associate was very nice but informed me that they...
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Company wrote 0 public responses to the review from Sep 15.
#1356590
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Athleta - Repair

They said I could bring them back and exchange
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 27.
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1340243
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After spending 3 hours in their store one day to get an idea of sizing, the next day I ordered several online exclusive items, only to receive an email one day later that my order had been cancelled. If I wanted to replace the order, I needed to speak to their...
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Company wrote 0 public responses to the review from Jun 13.
1.4
I didn't like
  • Random cancellation of online order
  • Falsely insinuating that it was a billing issue
#1278828
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I placed an order in store with a great associate. I was given 1 day shipping. However, 2 days later still no bathing suit. I called to find out the issue to only be informed that the order was cancelled/ on hold until they could verify my name, address, and phone...
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Company wrote 0 private or public responses to the review from Jun 11.
#1277780
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I am a female business owner and just shopped in the Chestnut Hill, MA Athleta store. With the exception of one professional salesperson, the manager and the rest of the staff were unprofessional, aggressive and obnoxious, leading to a poor customer experience. For...
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Company wrote 0 private or public responses to the review from May 26.
#1265025
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I walked into Athleta the one located inside mayfair mall in Milwaukee and was greeted by a nice male employee when I explained the issue which was: I had bought the "Stash Pant Size Small" in the navy color and soon realized that the color was not for me. So with me...
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Company wrote 0 private or public responses to the review from May 21.
1.1
I didn't like
  • Customer service
#1261284
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Missing package sent via Sure-post and three day delivery promise for a vacation. Said I’d pay more, but reassured that no need; I’d have it. No package. After a few days back from vacation without the clothes I looked it up and it noted delivered April 27. Prior...
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Company wrote 0 private or public responses to the review from May 07.
2.2
#1250404
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I open-a cc with them over 2years. Always paid my balance and on time. Limit started at 500 then after a year moved to 300. Now they closed my account out of no where. Loke i said no balance and always paid on time. For someone rebuilding creidt this can hurt me now....
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Company wrote 0 private or public responses to the review from May 02.
NoisyBiddy
NoisyBiddy

Just FYI, I don't think Athleta is the one who controls your credit card account with them. Your account is probably with a credit company like Synchrony. That's who you shoul...

1.0
#1245851
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Contact Athleta

Mailing Address:
Athleta Customer Service
5900 North Meadows Drive
Grove City, Ohio 43123
United States
Phone:
(877) 328-4538
More
Never buy an online only item from a store. It is almost impossible to return. How does this happen? Someone returns an online only item to a store and I bought them at the store, unknowingly. I returned the defective pants, got a "Case number" but nothing has...
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Company wrote 0 private or public responses to the review from Apr 30.
1.4
#1244400
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