Product: Athleta Shipping Service Clear all filters (10 of 10 reviews match)
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went to Athleta store in Tulsa and purchased two pairs of shorts. One pair had to be shipped to me due to the store didn't have my size. My order arrived today and it was a sports bra. The invoice said shorts but bra was shipped. I called customer service to report the...
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1.0
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Athleta Shipping Service
#1065311
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This happened over Christmas time and I gave Athleta a little slack b/c of the holidays, etc. Now I'm ticked enough to start looking for another brand, which bums me out, b/c I've loved the Athleta brand. But I don't want to deal with the hassle every time I order...
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2.5
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Athleta Shipping Service
I didn't like
  • See my complaint
#1002570
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I ordered something on Nov 30, and as of Dec 13th, it still hadn't shipped.I was told that this is common at this time of year, yet I ordered at least 5 other things from other companies on Nov 30, and they all arrived by Dec 8th at the latest. It was also difficult to...
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Athleta Shipping Service
#972336
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I'm pretty annoyed and I hope I can get a refund for this due to the ridiculousness of the shipping. I've ordered something else that shipped from Minnesota last week and got it yesterday. My Athleta order shipped from Ohio, which isn't that much farther---so what...
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2.0
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Athleta Shipping Service
I didn't like
  • Untimely email response
  • Order lost
#928257
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Great customer of Athleta...closet filled w their label, 3 daughters & countless GC sent to friends and family. Ordered for my Aunt who lost everything in a fire last week. Paid for overnight shipping. Different address from my credit card, which went right through, so...
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3.0
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Athleta Shipping Service
I didn't like
  • Random cancellation of online order
#813622
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Athlete has messed me up too many times with their policy of shipping via USPO. My credit card was charged on 11/30 and here it is 12/22 and out the money and no product. I called customer service to have them re ship and of course, one of the items is out of stock. ...
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1.6
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Athleta Shipping Service
#756341
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I ordered 2 items from Athleta, i used a promo code to get free 3 day shipping. They said both were in stock, i redeemed banana republic cc rewards worth $15. Two days later got an email saying my order was cancelled. I called customer service and they said my order...
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Athleta Shipping Service
#733418
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Placed an order and received an email stating it had shipped. After about 10 days it still had not arrived so I emailed Athleta and was told they were refunding my money since the items I ordered were no longer in stock. No explanation as to why I received a notice...
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Anonymous
Anonymous

You are really rude....that's not an issue with Athleta it's with UPS. Once it said it was shipped and you had a confirmation that means it was in the hands of the shipment co...

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Athleta Shipping Service
#244164
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I have ordered from Athleta on line for awhile, but I recently tried to return and exchange some items that weren't true to size. They don't provide you with a return shipping label or an exchange form. Instead, you call customer service, do a search on...
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Anonymous
amy

agreed! I just ordered swim top, using my actual bra size, and totally didn't fit to size. should be a no-brainer. had to pay for a NEW top first, then go to site to print out...

Anonymous
Deborah

I think the person complaining had to have the wrong company or is just too lazy to do what little Athleta asks in order to get the \"no questions asked\" refunds. They WANT ...

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Athleta Shipping Service
#215818
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Athleta - Shipping

#1040440
I ordered over $75 in oder to get 2 to 3 day shipping but it has taken already over 5 days and still not here. I think it is false advertisement in order for them to get you to buy more. I have learned my lesson on this false advertisement . It will be a long while before I will ever buy anything from them. Don't trust them. I needed the purchases for my niece's birthday .
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